Alan Walker is an international Insurance Digital Transformation thought leader, strategist and implementer, currently based in the USA. He has helped some of the world's largest Insurers to figure out how to respond to new technologies, the rise of InsurTechs, and changing customer demands - to the benefit of both their customers and themselves.
In his 30 years providing advisory, consulting and transformation delivery services to top tier Insurers around the world, Alan has helped deliver both growth and operational improvement, with a particular emphasis on transforming distribution, underwriting, claims and operations.
For the last seven years, Alan's work has focused primarily on Digital Insurance, InsurTechs, and the Digital Transformation of Insurers, working with P&C/GI and Life/Pensions/Annuity providers across the USA, Europe and Asia Pacific. In the last year or so, much of his work has been in the automation space, advising on both Robotic Process Automation (RPA) and Artificial Intelligence (AI) within Insurance.
Alan set up his independent consultancy / interim executive firm, Alan Walker LLC, in July 2019. Prior to that he was an Insurance Consulting Partner with Ernst & Young (now EY) and an Executive Vice President of Capgemini Invent (formerly Capgemini Consulting) based in London, UK and more recently in Chicago, USA.
Alan has spoken on Insurance issues at national and international conferences in the US, the UK, Continental Europe and the Middle East, as well as on TV and radio.
He holds degrees in law from the Universities of Bristol and Oxford (both in the UK) and is also a Chartered Accountant.
Key Skills: Digital Insurance, Digital Insurance Transformation, InsurTech, Insurance Strategy, Insurance Business Transformation, Insurance Customer Experience, Insurance Operating Models, Insurance Program Management, Insurance Management Consulting